Overall rating: 4.8 / 5 from 5 reviews.
Review topics: [].
"I really like the Freedom Series ice chest. Went on a 2 week camping trip and ice was still there when we packed to leave. And this was with a broken latch. I called Wyld Gear when I got back from my trip and got a replacement latch for my cooler. They did not ask how it broke they just sent a new one at no cost. Thank you Wyld Gear!"
"One of the original latches gave out after two years and I ordered three new latches for my two-section cooler. The new latches are not as stout as the originals and do not have the Wyld Gear branding stamped on them like the originals. Not a big deal but I liked the looks of the original with the branding. The customer service node needs help. I sent two emails inquiring how to get new latches with no response. I finally called and got instant response and ordered the new latches. (Thankyou) I got them in good time and happy with the shipment. I'm not sure why the support email node doesn't work. Lastly, Lifetime warranty does not include the latches. This would have saved me time had I known this and quickened my search for warranty parts if this would have been spelled out in the warranty info. Overall, satisfied with the replacements and hope they last longer and still available if they ever go bad again. It would be great if they could offer a stainless-steel replacement latch."
"One of my latches broke and warranty covered everything ! The entire process was so easy and accommodating!"
"These guys are very helpful I had a small issue and they sent me parts very quick! Great to deal with!"
"Wife got me the "beast" 65 for Christmas, grandson immediately broke the latch, "still my man ". Anyway, these guys sent replacement ASAP. Fit and works perfect!!!! Love this cooler, customer service 10 stars!!"
Overall rating: 4.8 / 5 from 5 reviews.
Review topics: [].
"I really like the Freedom Series ice chest. Went on a 2 week camping trip and ice was still there when we packed to leave. And this was with a broken latch. I called Wyld Gear when I got back from my trip and got a replacement latch for my cooler. They did not ask how it broke they just sent a new one at no cost. Thank you Wyld Gear!"
"One of the original latches gave out after two years and I ordered three new latches for my two-section cooler. The new latches are not as stout as the originals and do not have the Wyld Gear branding stamped on them like the originals. Not a big deal but I liked the looks of the original with the branding. The customer service node needs help. I sent two emails inquiring how to get new latches with no response. I finally called and got instant response and ordered the new latches. (Thankyou) I got them in good time and happy with the shipment. I'm not sure why the support email node doesn't work. Lastly, Lifetime warranty does not include the latches. This would have saved me time had I known this and quickened my search for warranty parts if this would have been spelled out in the warranty info. Overall, satisfied with the replacements and hope they last longer and still available if they ever go bad again. It would be great if they could offer a stainless-steel replacement latch."
"One of my latches broke and warranty covered everything ! The entire process was so easy and accommodating!"
"These guys are very helpful I had a small issue and they sent me parts very quick! Great to deal with!"
"Wife got me the "beast" 65 for Christmas, grandson immediately broke the latch, "still my man ". Anyway, these guys sent replacement ASAP. Fit and works perfect!!!! Love this cooler, customer service 10 stars!!"
Overall rating: 4.8 / 5 from 5 reviews.
Review topics: [].
"I really like the Freedom Series ice chest. Went on a 2 week camping trip and ice was still there when we packed to leave. And this was with a broken latch. I called Wyld Gear when I got back from my trip and got a replacement latch for my cooler. They did not ask how it broke they just sent a new one at no cost. Thank you Wyld Gear!"
"One of the original latches gave out after two years and I ordered three new latches for my two-section cooler. The new latches are not as stout as the originals and do not have the Wyld Gear branding stamped on them like the originals. Not a big deal but I liked the looks of the original with the branding. The customer service node needs help. I sent two emails inquiring how to get new latches with no response. I finally called and got instant response and ordered the new latches. (Thankyou) I got them in good time and happy with the shipment. I'm not sure why the support email node doesn't work. Lastly, Lifetime warranty does not include the latches. This would have saved me time had I known this and quickened my search for warranty parts if this would have been spelled out in the warranty info. Overall, satisfied with the replacements and hope they last longer and still available if they ever go bad again. It would be great if they could offer a stainless-steel replacement latch."
"One of my latches broke and warranty covered everything ! The entire process was so easy and accommodating!"
"These guys are very helpful I had a small issue and they sent me parts very quick! Great to deal with!"
"Wife got me the "beast" 65 for Christmas, grandson immediately broke the latch, "still my man ". Anyway, these guys sent replacement ASAP. Fit and works perfect!!!! Love this cooler, customer service 10 stars!!"